FAQ Frequently Asked Questions
At Wake-World you have different possibilities to find suitable products easily.
If you are specifically looking for products of a certain brand, you have the possibility to search in our brand listing via the main navigation in the header. Go with the mouse over the navigation point “Brands” and you will be offered a list of our brands in the drop-down menu. By clicking on the navigation point “Brands” you will be directed to a special website with all products of the brand.
Suitable articles for wakeboarding, wakeskating or wakeskiing can be found best by clicking on our respective units. Depending on what kind of wake equipment you are looking for, you will find everything in the corresponding unit “Wakeboard, “Wakeskate”, “Wakeski”.
The unit “Fashion” is your House of Style for articles after your wake session. Here you can find t-shirts, hoodies, caps, tops, bikinis and accessories.
Bargain hunters should always check our “Closeout”-Unit where we offer reduced products.
Some items can be selected in sizes and colours or versions which works via a drop down menu.
Select the desired colour or size.
Add the item to your shopping cart by clicking on the “Add to cart” button. You will automatically be taken to the detailed view of your shopping cart. You can now continue shopping by clicking on “Continue shopping” or simply return to the shop by clicking on the “back” button of your browser.
Access the shopping cart view by clicking on the “shopping cart” link in the top right-hand corner. During this process, a drop-down field will open, in which you can see the total value of your current shopping cart, and a button “Shopping Cart” – by clicking this button you can also access your complete shopping cart view.
Click on the “Checkout” button to order the items in your shopping cart.
Now a form will appear in which you have to enter your delivery address and your payment details. If you have already shopped with us, you can also log in and you don’t have to enter these details again.
On this page you can also choose how you want to pay and enter your payment information.
Click on the “Send order” button to send the order to us.
Write down your voucher code and complete your purchase at Waketoolz.co.uk. Once you have placed all the items in your order in the shopping basket, you can redeem the voucher:
Go to the shopping cart, click on the “Checkout” button to order the items in your shopping cart and enter your voucher code in the “Vouchers” field.
Click on the “Redeem” button.
We offer the following payment options:
Payment by cash on delivery (only possible in Germany)
Instant bank transfer
Please note that depending on the type of order, not all payment methods may be available.
Austria and Switzerland: Only the payment methods credit card, prepayment and PayPal are available.
Details on shipping costs
Returns outside Germany
Important: Please contact us in any case before you return items.
Important note: If you return items of your order you have to pay for the shipping costs.